Your scanner comes with a 1 Year Advanced Unit Exchange (AUE) Warranty. With the AUE program, our goal is to get a replacement scanner into your hands as fast as possible, limiting any service interruption. The warranty process is quick and smooth making any claims stress free.
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Replacement Unit - If you encounter a hardware issue, report it to the bank immediately. A replacement scanner will be shipped to replace the defective unit. The replacement unit is yours to keep.
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Return the Defective Unit - Place the defective unit in the replacement scanner box. Use the prepaid shipping label and drop it off at any UPS site.
Upgrade your Warranty! For additional piece of mind, 2 year and 3 year warranties are available.